{ "tags" : "faq_1.-Popular-FAQs,faq_2.-NEW-BioLite-NanoGrid,faq_3.-BaseCamp,faq_3.-BaseCamp_subcat_maintenance-&-care,faq_3.-BaseCamp_subcat_running-&-use,faq_3.-BaseCamp_subcat_startup-&-first-time-use,faq_4.-KettleCharge,faq_5.-CampStove_subcat_maintenance-&-care,faq_5.-CampStove_subcat_running-&-use,faq_5.-CampStove_subcat_startup-&-first-time-use,faq_6.-KettlePot,faq_7.-Portable-Grill,faq_8.-orders-&-shipping,faq_9.-Emerging-Markets,faq_misc", "page_size": "50", "current_page": "1", "current_offset": "0", "pages": "2", "items": "85", "next_url": "/blogs/faq?page=2", "articles": [ { "id": "91045827", "title": "What's New at the BioLite Shop?", "tags": "faq_1.-Popular-FAQs,", "content": "Check out our preview page of the <a href='http://www.biolitestove.com/pages/2016-biolite-energy-ecosystem' target='_blank' title='BioLite Solar Lighting and Camping Stove Additions'>2016 Energy Ecosystem</a> and learn about our newest additions in off-grid cooking, charging, and lighting.", "url": "/blogs/faq/91045827-whats-new-at-the-biolite-shop", "featured_image": "", "post_excerpt": "Check out our preview page of the 2016 Energy Ecosystem and learn about our newest additions in off-grid cooking, charging, and lighting....", "lab_cycle": 250 , "icon": "icon-news-events" }, { "id": "91046531", "title": "What's the difference between the BioLite CampStove and CookStove?", "tags": "faq_1.-Popular-FAQs,", "content": "<p>The BioLite CookStove, new in 2016, is a streamlined wood-burning camping stove, perfect for those who aren't looking for external power generation but want to leave the gas canisters behind and cook on wood. </p><p>The BioLite CookStove features a USB-rechargeable power pack to control its airflow system while the BioLite CampStove features a thermoelectric generator to produce its own power. </p><p>They are both compatible with all BioLite cooking accessories - to learn more, check out the 'Compare' tab on the <a href='http://www.biolitestove.com/products/cookstove' target='_blank' title='BioLite Wood-Burning CookStove Camping Stove'>CookStove product page</a>.</p>", "url": "/blogs/faq/91046531-whats-the-difference-between-the-biolite-campstove-and-cookstove", "featured_image": "", "post_excerpt": "The BioLite CookStove, new in 2016, is a streamlined wood-burning camping stove, perfect for those who aren't looking for external...", "lab_cycle": 300 , "icon": "icon-news-events" }, { "id": "91046979", "title": "My PowerLight or PowerLight Mini cycles through all its lighting modes then shuts off – what's happening?", "tags": "faq_1.-Popular-FAQs,", "content": "<p>Your light is in demo mode.</p><p>Your light comes pre-programmed to quickly showcase all its lighting features so you can try it in-stores without running down the battery. To disable demo mode, press the power button down for ten seconds or plug your light into a USB charge-in source.</p>", "url": "/blogs/faq/91046979-my-powerlight-or-powerlight-mini-cycles-through-all-its-lighting-modes-then-shuts-off-whats-happening", "featured_image": "", "post_excerpt": "Your light is in demo mode. Your light comes pre-programmed to quickly showcase all its lighting features so you can...", "lab_cycle": 330 , "icon": "icon-news-events" }, { "id": "18843191", "title": "Is there an instructional video for the NanoGrid?", "tags": "faq_2.-NEW-BioLite-NanoGrid,", "content": "<p>Yes! Check it out right here:</p><iframe width='560' height='315' src='https://www.youtube.com/embed/3DKiOlxnMBI?rel=0' frameborder='0' allowfullscreen=''></iframe>", "url": "/blogs/faq/18843191-is-there-an-instructional-video-for-the-nanogrid", "featured_image": "", "post_excerpt": "Yes! Check it out right here:", "lab_cycle": 420 , "icon": "icon-news-events" }, { "id": "18697047", "title": "When will the PowerLight Bundle arrive?", "tags": "faq_2.-NEW-BioLite-NanoGrid,", "content": "US customers can expect their order to ship late February.", "url": "/blogs/faq/18697047-when-will-the-nanogrid-arrive", "featured_image": "", "post_excerpt": "US customers can expect their order to ship late February.", "lab_cycle": 250 , "icon": "icon-news-events" }, { "id": "18828683", "title": "When will the PowerLight Bundle ship for Canadian customers?", "tags": "faq_2.-NEW-BioLite-NanoGrid,", "content": "<meta charset='utf-8'><p><span>PowerLight Bundle will be arriving to our Canadian warehouse within the next 2-3 weeks. We expect for orders to begin shipping mid-March. </span></p>", "url": "/blogs/faq/18828683-when-will-the-nanogrid-ship-for-canadian-customers", "featured_image": "", "post_excerpt": "PowerLight Bundle will be arriving to our Canadian warehouse within the next 2-3 weeks. We expect for orders to begin...", "lab_cycle": 300 , "icon": "icon-news-events" }, { "id": "18962675", "title": "How do I turn off 'Demo' Mode on the PowerLight Bundle?", "tags": "faq_2.-NEW-BioLite-NanoGrid,", "content": "<p>The PowerLight Bundle comes programmed in 'Demo' mode so that if you're buying in store, you can see how the system lights up.</p><p>To deactivate Demo mode, press the PowerLight's Lantern and SiteLight buttons simultaneously for 3 seconds OR charge in via micro-USB. Either of those will work.</p>", "url": "/blogs/faq/18962675-how-do-i-turn-off-demo-mode-on-the-nanogrid", "featured_image": "", "post_excerpt": "The PowerLight Bundle comes programmed in 'Demo' mode so that if you're buying in store, you can see how the...", "lab_cycle": 330 , "icon": "icon-news-events" }, { "id": "18660679", "title": "Do you have a video for the BioLite CampStove?", "tags": "faq_5.-CampStove_subcat_startup-&-first-time-use,", "content": "<p>Yes we do! Check it out here:</p><p><iframe src='//www.youtube.com/embed/5Nvb96v_3fQ' allowfullscreen='' frameborder='0' height='315' width='560'></iframe></p>", "url": "/blogs/faq/18660679-do-you-have-a-video-for-the-biolite-campstove", "featured_image": "", "post_excerpt": "Yes we do! Check it out here:", "lab_cycle": 420 , "icon": "icon-news-events" }, { "id": "18660651", "title": "Do you have a quick video for the BioLite KettlePot?", "tags": "faq_6.-KettlePot,", "content": "<p>Yes we do! Check it out here:</p><p><iframe width='560' height='315' src='//www.youtube.com/embed/WvJ-oLA_7QM' frameborder='0' allowfullscreen=''></iframe></p>", "url": "/blogs/faq/18660651-do-you-have-a-quick-video-for-the-biolite-kettlepot", "featured_image": "", "post_excerpt": "Yes we do! Check it out here:", "lab_cycle": 250 , "icon": "icon-news-events" }, { "id": "18660631", "title": "Do you have a quick video of the BioLite Portable Grill?", "tags": "faq_7.-Portable-Grill,", "content": "<p>Yes, we do! Check it out:</p><p><iframe width='560' height='315' src='//www.youtube.com/embed/_CzHeUVgN0Y' frameborder='0' allowfullscreen=''></iframe></p>", "url": "/blogs/faq/18660631-do-you-have-a-quick-video-of-the-biolite-portable-grill", "featured_image": "", "post_excerpt": "Yes, we do! Check it out:", "lab_cycle": 300 , "icon": "icon-news-events" }, { "id": "18660647", "title": "Does the KettlePot attach to the CampStove?", "tags": "faq_6.-KettlePot,", "content": "<meta charset='utf-8'><span>The BioLite KettlePot is designed to sit on top of the CampStove with a stablizing center ring, but does not physically attach to the CampStove itself. This facilitates easy removal and re-fueling when necessary.</span>", "url": "/blogs/faq/18660647-does-the-kettlepot-attach-to-the-campstove", "featured_image": "", "post_excerpt": "The BioLite KettlePot is designed to sit on top of the CampStove with a stablizing center ring, but does not...", "lab_cycle": 330 , "icon": "icon-news-events" }, { "id": "18660591", "title": "How does the Portable Grill work?", "tags": "faq_7.-Portable-Grill,", "content": "<meta charset='utf-8'><div class='supp_question'><div class='answer'><p>Sitting directly on top of the <a href='/products/biolite-campstove' title='BioLite Wood Burning USB CampStove Product Page'>BioLite CampStove</a> burn chamber, the Fuel Intake Lid from the BioLite Portable Grill allows you to directly feed the fire while continuing to cook your food. Close the lid and the flames are spread up through the grill body. The vortex flame of the CampStove creates three temperature zones (HI, MED, LO) satisfying any typical grilling need. You can see more about the component parts on the <a href='/products/portable-grill' title='BioLite Portable Grill Product Page'>Portable Grill Product Page</a>.</p></div></div><div class='supp_question'></div>", "url": "/blogs/faq/18660591-how-does-the-portable-grill-work", "featured_image": "", "post_excerpt": "Sitting directly on top of the BioLite CampStove burn chamber, the Fuel Intake Lid from the BioLite Portable Grill allows...", "lab_cycle": 420 , "icon": "icon-news-events" }, { "id": "17907095", "title": "So how does this all work? Why is there a battery in here?", "tags": "faq_5.-CampStove_subcat_startup-&-first-time-use,", "content": "The BioLite CampStove uses a small internal fan to create airflow, which, in conjunction with our uniquely designed fuel chamber, creates an ultra-efficient fire with highly improved combustion. <br><br>The heat generated by the fire is converted into electricity in our Power Module which automatically recharges the lithium ion starter battery which, much like a car, kickstarts the fan at the very beginning of your fire. Surplus electricity powers a USB outlet allowing you to charge small electronic devices.<br><br><br>", "url": "/blogs/faq/17907095-so-how-does-this-all-work-why-is-there-a-battery-in-here", "featured_image": "", "post_excerpt": "The BioLite CampStove uses a small internal fan to create airflow, which, in conjunction with our uniquely designed fuel chamber,...", "lab_cycle": 250 , "icon": "icon-news-events" }, { "id": "18660639", "title": "Can the KettlePot be used on other stoves?", "tags": "faq_6.-KettlePot,", "content": "<meta charset='utf-8'><span>Yes. The KettlePot has been designed to work seamlessly with the </span><a title='BioLite CampStove Works Perfectly with the KettlePot' href='/products/biolite-campstove'>BioLite CampStove</a><span>, but it can be used with other stoves. Please assess the stability of your non-BioLite Stove before use. </span>", "url": "/blogs/faq/18660639-can-the-kettlepot-be-used-on-other-stoves", "featured_image": "", "post_excerpt": "Yes. The KettlePot has been designed to work seamlessly with the BioLite CampStove, but it can be used with other...", "lab_cycle": 300 , "icon": "icon-news-events" }, { "id": "18652687", "title": "How do BioLite products produce off-grid energy?", "tags": "faq_1.-Popular-FAQs,", "content": "<p>BioLite uses a core technology called <strong>Thermoelectrics</strong> which captures waste heat and converts it into usable electricity.</p><p>The <strong>CampStove,</strong> <strong>BaseCamp, </strong>and<strong> HomeStove </strong>house a thermoelectric generator inside their orange Power Packs. <span>The heat generated by their fires are converted into electricity which automatically recharges a small lithium ion starter battery, which, much like a car, kick-starts an internal fan. This fan </span><span><span>creates airflow, which, in conjunction with our uniquely designed fuel chamber, creates an ultra-efficient and nearly smokeless fire. </span>Surplus electricity generated goes to a USB outlet allowing you to charge small electronic devices.</span></p><p><span>The<strong> KettleCharge</strong> uses thermoelectrics as well, just with a slightly different configuration. The thermoelectric generator is located on the base of the Kettle and is activated by the presence of a concentrated flame under your KettleCharge. The water in your KettleCharge serves as a heatsink, drawing heat through the TEG and producing 10W of electricity.</span></p><p> </p>", "url": "/blogs/faq/18652687-how-do-biolite-products-produce-off-grid-energy", "featured_image": "", "post_excerpt": "BioLite uses a core technology called Thermoelectrics which captures waste heat and converts it into usable electricity. The CampStove, BaseCamp, and HomeStove house...", "lab_cycle": 330 , "icon": "icon-news-events" }, { "id": "18685687", "title": "Does the BaseCamp work with non-BioLite cookware?", "tags": "faq_3.-BaseCamp_subcat_running-&-use,", "content": "<meta charset='utf-8'><div class='supp_question_block'><div class='supp_question'><div class='answer'><p>Yes! You can use the BaseCamp with your own cookware, kettles and devices. It is not limited to the BioLite Product family.  </p></div></div></div><div class='supp_question_block'></div>", "url": "/blogs/faq/18685687-does-the-basecamp-work-with-non-biolite-cookware", "featured_image": "", "post_excerpt": "Yes! You can use the BaseCamp with your own cookware, kettles and devices. It is not limited to the BioLite...", "lab_cycle": 420 , "icon": "icon-news-events" }, { "id": "18685679", "title": "Can I use the BaseCamp indoors?", "tags": "faq_3.-BaseCamp_subcat_running-&-use,", "content": "<meta charset='utf-8'><span>No. The BaseCamp is strictly intended for outdoor use only. </span>", "url": "/blogs/faq/18685679-can-i-use-the-basecamp-indoors", "featured_image": "", "post_excerpt": "No. The BaseCamp is strictly intended for outdoor use only. ", "lab_cycle": 250 , "icon": "icon-news-events" }, { "id": "18685671", "title": "Can I use a BioLite BaseCamp in the rain?", "tags": "faq_3.-BaseCamp_subcat_running-&-use,", "content": "<meta charset='utf-8'><span>The BaseCamp is protected in a light sprinkle, but is not intended for heavy rain. Exposure to water can damage the stove's electronics located in the Power Pack. </span>", "url": "/blogs/faq/18685671-can-i-use-a-biolite-basecamp-in-the-rain", "featured_image": "", "post_excerpt": "The BaseCamp is protected in a light sprinkle, but is not intended for heavy rain. Exposure to water can damage the...", "lab_cycle": 300 , "icon": "icon-news-events" }, { "id": "18685663", "title": "Can I order replacement parts for my BioLite BaseCamp?", "tags": "faq_3.-BaseCamp_subcat_maintenance-&-care,", "content": "<meta charset='utf-8'><p><span>We do not offer separate component parts at this time. With proper care and maintenance, your BaseCamp is designed to be used for years of use. </span></p><p><span>I</span>f you have any questions or issues with your BioLite products, please contact us at support@biolitestove.com. If you are within your warranty window you may be eligible for a full product replacement.</p>", "url": "/blogs/faq/18685663-can-i-order-replacement-parts-for-my-biolite-basecamp", "featured_image": "", "post_excerpt": "We do not offer separate component parts at this time. With proper care and maintenance, your BaseCamp is designed to...", "lab_cycle": 330 , "icon": "icon-news-events" }, { "id": "18685631", "title": "How do I keep the BaseCamp's Power Pack in good condition?", "tags": "faq_3.-BaseCamp_subcat_maintenance-&-care,", "content": "<meta charset='utf-8'><div class='supp_question'><div class='answer'><p>We recommend firing up the BaseCamp every 4-6 months. If you are using the Stove to charge higher-wattage devices regularly (ie tablets, GoPros, etc) , make sure that you have a strong fire going so that the battery LEDs are fully lit on the dashboard.</p><p>The BaseCamp battery is ready for thousands of cycles and designed to withstand the lifetime of the product.</p></div></div><div class='supp_question'></div>", "url": "/blogs/faq/18685631-how-do-i-keep-the-basecamps-power-pack-in-good-condition", "featured_image": "", "post_excerpt": "We recommend firing up the BaseCamp every 4-6 months. If you are using the Stove to charge higher-wattage devices regularly...", "lab_cycle": 420 , "icon": "icon-news-events" }, { "id": "18682679", "title": "How do I attach the Pot Adaptor to my CampStove?", "tags": "faq_5.-CampStove_subcat_startup-&-first-time-use,", "content": "<p>Check out this 30 second video!</p><p> </p><iframe src='//www.youtube.com/embed/LHe_o5tWbMM' allowfullscreen='' frameborder='0' height='315' width='560'></iframe>", "url": "/blogs/faq/18682679-how-do-i-attach-the-pot-adaptor-to-my-campstove", "featured_image": "", "post_excerpt": "Check out this 30 second video! ", "lab_cycle": 250 , "icon": "icon-news-events" }, { "id": "18682675", "title": "How long must the CampStove burn before charging a device?", "tags": "faq_5.-CampStove_subcat_running-&-use,", "content": "<meta charset='utf-8'><span>On average, it may take 5-10 minutes before it’s ready to charge. It will take a little longer if you’ve recently been charging other devices, or if you haven’t properly conditioned the battery before your first use.</span>", "url": "/blogs/faq/18682675-how-long-must-the-campstove-burn-before-charging-a-device", "featured_image": "", "post_excerpt": "On average, it may take 5-10 minutes before it’s ready to charge. It will take a little longer if you’ve...", "lab_cycle": 300 , "icon": "icon-news-events" }, { "id": "18682667", "title": "What type of cookware should I use?", "tags": "faq_5.-CampStove_subcat_running-&-use,", "content": "<meta charset='utf-8'><p><span>Choose pots and pans that are no more than 10' inches in diameter and no more than 8 pounds when fully loaded. Any metal cookware (aluminum, stainless steel, titanium) will work with your CampStove.</span></p><p><span>Be sure to also check out the BioLite KettlePot and BioLite Portable Grill, two accessories from BioLite specifically designed to work perfectly with the CampStove.</span></p>", "url": "/blogs/faq/18682667-what-type-of-cookware-should-i-use", "featured_image": "", "post_excerpt": "Choose pots and pans that are no more than 10' inches in diameter and no more than 8 pounds when...", "lab_cycle": 330 , "icon": "icon-news-events" }, { "id": "18682663", "title": "How long does it take to boil? How can I simmer with the CampStove?", "tags": "faq_5.-CampStove_subcat_running-&-use,", "content": "<meta charset='utf-8'><p>The time to boil will depend on the heat of the fire you’ve built. With a typical fire, 1 liter of water can reach a boil in less than 5 minutes.</p><p>To simmer, just let the fire burn down, and push the power button to set the fan speed to LO.</p>", "url": "/blogs/faq/18682663-how-long-does-it-take-to-boil-how-can-i-simmer-with-the-campstove", "featured_image": "", "post_excerpt": "The time to boil will depend on the heat of the fire you’ve built. With a typical fire, 1 liter...", "lab_cycle": 420 , "icon": "icon-news-events" }, { "id": "18682655", "title": "How do I add wood to the fire while I'm cooking?", "tags": "faq_7.-Portable-Grill,", "content": "Carefully add your pot or pan and add fuel as needed. If you're using the BioLite Portable Grill attachment, all you need to do is lift the lid!", "url": "/blogs/faq/18682655-how-do-i-add-wood-to-the-fire-while-im-cooking", "featured_image": "", "post_excerpt": "Carefully add your pot or pan and add fuel as needed. If you're using the BioLite Portable Grill attachment, all you...", "lab_cycle": 250 , "icon": "icon-news-events" }, { "id": "18682651", "title": "How should I clean pots and pans used on the CampStove?", "tags": "faq_5.-CampStove_subcat_running-&-use,", "content": "<meta charset='utf-8'><p>The CampStove is designed for clean combustion, but all woods burned in the stove will create some soot. Pitchy pine will create the most, and hardwoods like maple will create the least. The best way to minimize soot is to let the fire become well-established and hot before putting on a pot. Any soot on the pot can be wiped off with a moist rag.</p><p>To make cleaning up even easier, you can use the campfire trick of soaping up the bottoms of your pans. Use a bar of soap and a little water to get your hands soapy, and then smear them on the bottom of your pot or pan before cooking. As you cook, the bottom will turn black, but will rinse off easily under water when you’re done.</p>", "url": "/blogs/faq/18682651-how-should-i-clean-pots-and-pans-used-on-the-campstove", "featured_image": "", "post_excerpt": "The CampStove is designed for clean combustion, but all woods burned in the stove will create some soot. Pitchy pine...", "lab_cycle": 300 , "icon": "icon-news-events" }, { "id": "18682647", "title": "How should I position the CampStove if it's windy?", "tags": "faq_5.-CampStove_subcat_running-&-use,", "content": "<meta charset='utf-8'><div class='supp_question'><div class='answer'><p>If it’s windy, position the stove so the flame is blowing over the stainless steel fuel chamber away from the plastic power module.</p></div></div><div class='supp_question'></div>", "url": "/blogs/faq/18682647-how-should-i-position-the-campstove-if-its-windy", "featured_image": "", "post_excerpt": "If it’s windy, position the stove so the flame is blowing over the stainless steel fuel chamber away from the plastic...", "lab_cycle": 330 , "icon": "icon-news-events" }, { "id": "18682635", "title": "How well does the CampStove work in the cold or damp?", "tags": "faq_5.-CampStove_subcat_running-&-use,", "content": "<meta charset='utf-8'><span>The CampStove works very well in the cold, because the power generated is based on the heat difference between the flame temperature and the ambient air. The CampStove can be used in damp environments and light rain, but should not be used in heavy rain, to protect the electronics inside the power module.</span>", "url": "/blogs/faq/18682635-how-well-does-the-campstove-work-in-the-cold-or-damp", "featured_image": "", "post_excerpt": "The CampStove works very well in the cold, because the power generated is based on the heat difference between the...", "lab_cycle": 420 , "icon": "icon-news-events" }, { "id": "18682631", "title": "How can I turn off the CampStove fan?", "tags": "faq_5.-CampStove_subcat_maintenance-&-care,", "content": "<meta charset='utf-8'><span>The power module will turn off automatically as the stove cools. To manually power off, hold the power button for three seconds. After manually turning the fan off, it may automatically turn back on if the stove is still hot. This protects the electronics inside the power module and ensures that embers burn down to ash.</span>", "url": "/blogs/faq/18682631-how-can-i-turn-off-the-campstove-fan", "featured_image": "", "post_excerpt": "The power module will turn off automatically as the stove cools. To manually power off, hold the power button for...", "lab_cycle": 250 , "icon": "icon-news-events" }, { "id": "18682627", "title": "When can I pack the Power Module inside the Fuel Chamber?", "tags": "faq_5.-CampStove_subcat_maintenance-&-care,", "content": "<meta charset='utf-8'><div class='supp_question'><div class='answer'><p>Wait until the fuel chamber is cool before storing the power module inside. This is necessary to protect the plastic from heat. The CampStove has smart logic built in so that the fan stays on until it has cooled down sufficiently. When the fan turns off on its own, that is a good sign you can nest the product.</p></div></div><div class='supp_question'></div>", "url": "/blogs/faq/18682627-when-can-i-pack-the-power-module-inside-the-fuel-chamber", "featured_image": "", "post_excerpt": "Wait until the fuel chamber is cool before storing the power module inside. This is necessary to protect the plastic...", "lab_cycle": 300 , "icon": "icon-news-events" }, { "id": "18663395", "title": "What kind of fuel can I use in the BaseCamp? Can I use charcoal?", "tags": "faq_3.-BaseCamp_subcat_running-&-use,", "content": "<p>The BioLite BaseCamp is designed to burn solid biomass only: sticks, twigs, firewood, pinecones, wood chunks, etc. The BaseCamp is a fun and efficient way to cook with wood, allowing you to use 50% less wood while still maintaining a strong fire. </p><p>Like any fire, a good fuel source is the key to starting it correctly and keeping it going easily. You want to make sure you have good dry fuel that is the right size in diameter – we recommend not going bigger than 1.5' in diameter, especially at the beginning of your fire.</p><p>We <strong>do not</strong> recommend using charcoal. The BaseCamp is specifically optimized to burn wood. The force-draft fan-assisted technology creates a really strong biomass-fueled fire by creating very high temperatures and improving overall combustion. You can technically use charcoal but you'll be left with a lot of ash (way more than if you were using wood) at the end of your fire.</p>", "url": "/blogs/faq/18663395-what-kind-of-fuel-can-i-use-in-the-basecamp-can-i-use-charcoal", "featured_image": "", "post_excerpt": "The BioLite BaseCamp is designed to burn solid biomass only: sticks, twigs, firewood, pinecones, wood chunks, etc. The BaseCamp is...", "lab_cycle": 330 , "icon": "icon-news-events" }, { "id": "18663387", "title": "How do I start the fire in the BaseCamp burn chamber?", "tags": "faq_3.-BaseCamp_subcat_startup-&-first-time-use,", "content": "<meta charset='utf-8'><span>Ever started a small campfire? Then you’re off to a good start! We recommend using small pieces of kindling and some firestarters (included with BaseCamp) to get a nice flame going. Then, work your way up to bigger pieces of wood as your fire grows.  Check out the demo video in the question listed above for even more tips.</span>", "url": "/blogs/faq/18663387-how-do-i-start-the-fire-in-the-basecamp-burn-chamber", "featured_image": "", "post_excerpt": "Ever started a small campfire? Then you’re off to a good start! We recommend using small pieces of kindling and...", "lab_cycle": 420 , "icon": "icon-news-events" }, { "id": "18663379", "title": "Is there a quick video I can watch about the BioLite BaseCamp?", "tags": "faq_3.-BaseCamp,", "content": "<p>Yes! Here's a quick demo video that we shot during our Kickstarter campaign when the BaseCamp first launched. For the full story behind the BaseCamp (and a longer video), please visit our <a href='/products/biolite-basecamp' title='BioLite Wood Burning USB Charging BaseCamp Stove and Grill'>product page</a>.</p><iframe src='//www.youtube.com/embed/EjwJJVTYOoA' allowfullscreen='' frameborder='0' height='315' width='560'></iframe>", "url": "/blogs/faq/18663379-is-there-a-quick-video-i-can-watch-about-the-biolite-basecamp", "featured_image": "", "post_excerpt": "Yes! Here's a quick demo video that we shot during our Kickstarter campaign when the BaseCamp first launched. For the...", "lab_cycle": 250 , "icon": "icon-news-events" }, { "id": "18660695", "title": "How should I clean the CampStove's power module and fuel chamber?", "tags": "faq_5.-CampStove_subcat_maintenance-&-care,", "content": "<meta charset='utf-8'><strong>Power module:</strong> Remove the orange plastic power module from the fuel chamber and wipe it down with a damp cloth with soap and water. DO NOT submerge the power module in water or get it excessively wet. <br><strong>Fuel chamber:</strong> Wipe out with a nylon brush as needed. The pot stand at the top of the fuel chamber can be wiped off with a damp cloth and dried well. The fuel chamber can also be washed in a dishwasher. Dry very thoroughly.", "url": "/blogs/faq/18660695-how-should-i-clean-the-campstoves-power-module-and-fuel-chamber", "featured_image": "", "post_excerpt": "Power module: Remove the orange plastic power module from the fuel chamber and wipe it down with a damp cloth...", "lab_cycle": 300 , "icon": "icon-news-events" }, { "id": "18660547", "title": "Where should I store the CampStove?", "tags": "faq_5.-CampStove_subcat_maintenance-&-care,", "content": "<meta charset='utf-8'><div class='supp_question'><div class='answer'><p>Store your CampStove in a cool, dry location, avoiding excessive heat. Keep out of the reach of children. If the CampStove goes unused for more than four months, we strongly recommend re-conditioning your starter battery by plugging it into your computer for 2-6 hours using the yellow USB cord provided in your box.</p></div></div><div class='supp_question'></div>", "url": "/blogs/faq/18660547-where-should-i-store-the-campstove", "featured_image": "", "post_excerpt": "Store your CampStove in a cool, dry location, avoiding excessive heat. Keep out of the reach of children. If the...", "lab_cycle": 330 , "icon": "icon-news-events" }, { "id": "18660543", "title": "Can I order replacement parts for my CampStove?", "tags": "faq_5.-CampStove_subcat_maintenance-&-care,", "content": "<meta charset='utf-8'><div class='supp_question_block'><div class='supp_question'><div class='answer'><p>No, we do not offer separate component parts at this time. With proper care and maintenance, your CampStove should last you for years of use.</p><p>If you are having any issues with your BioLite products, please contact us at support@biolitestove.com. If you are within your warranty window you may be eligible for a full product replacement.</p></div></div></div><div class='supp_question_block'></div>", "url": "/blogs/faq/18660543-can-i-order-replacement-parts-for-my-campstove", "featured_image": "", "post_excerpt": "No, we do not offer separate component parts at this time. With proper care and maintenance, your CampStove should last...", "lab_cycle": 420 , "icon": "icon-news-events" }, { "id": "18651747", "title": "How do I clean around the BaseCamp's power pack?", "tags": "faq_3.-BaseCamp_subcat_maintenance-&-care,", "content": "<meta charset='utf-8'><p>You can use a damp rag to clean around the Power Pack. Do not attempt to detach it from the stove body. As with any electronic device, never pour water on it directly. </p><p>If you are eager to keep your power pack in pristine condition, here's a tip from our CampStove users: cover the top in tin foil when in use! But never block the honeycomb front as this will obstruct airflow. </p>", "url": "/blogs/faq/18651747-how-do-i-clean-around-the-basecamps-power-pack", "featured_image": "", "post_excerpt": "You can use a damp rag to clean around the Power Pack. Do not attempt to detach it from the...", "lab_cycle": 250 , "icon": "icon-news-events" }, { "id": "18651679", "title": "How long does it take to charge devices with the CampStove?", "tags": "faq_5.-CampStove_subcat_running-&-use,", "content": "<p>The CampStove is compatible with most devices that can be charged through a standard USB port. This includes cell phones, smartphones, MP3 players, LED flashlights, headlamps, and rechargeable battery packs, among other devices. Please note that not all manufacturer’s products may be included. </p><p>Charging times vary by device, as well as by the strength of the fire and other variables like outside temperature. For an Apple iPhone 4S (2G), 20 minutes of charging with a strong fire can provide you with 60 minutes of talk time.</p>", "url": "/blogs/faq/18651679-how-long-does-it-take-to-charge-devices-with-the-campstove", "featured_image": "", "post_excerpt": "The CampStove is compatible with most devices that can be charged through a standard USB port. This includes cell phones,...", "lab_cycle": 300 , "icon": "icon-news-events" }, { "id": "18541955", "title": "How should I stop the fire?", "tags": "faq_5.-CampStove_subcat_running-&-use,", "content": "Let the fire burn down to cold ash. Dig a small hole for the ashes, and pour water over them before covering with dirt.<br><br>", "url": "/blogs/faq/18541955-how-should-i-stop-the-fire", "featured_image": "", "post_excerpt": "Let the fire burn down to cold ash. Dig a small hole for the ashes, and pour water over them...", "lab_cycle": 330 , "icon": "icon-news-events" }, { "id": "18541951", "title": "Why will the HI speed on my fan not turn on?", "tags": "faq_5.-CampStove_subcat_startup-&-first-time-use,", "content": "This is normal at the beginning of your fire. The HI setting on your fan will not turn on until a hotter fire has developed as the higher speed can blow out a weak flame.<br><br>If you have been running a large flamed fire for at least ten minutes and the HI setting will still not turn on, contact BioLite.", "url": "/blogs/faq/18541951-why-will-the-hi-speed-on-my-fan-not-turn-on", "featured_image": "", "post_excerpt": "This is normal at the beginning of your fire. The HI setting on your fan will not turn on until...", "lab_cycle": 420 , "icon": "icon-news-events" }, { "id": "18541947", "title": "What type of wood should I use when the fire's hot?", "tags": "faq_5.-CampStove_subcat_running-&-use,", "content": "When the fire is well-established, you can begin to add larger pieces of wood. Hardwoods (birch, maple, hickory, oak, etc.) will burn longer than softwoods.", "url": "/blogs/faq/18541947-what-type-of-wood-should-i-use-when-the-fires-hot", "featured_image": "", "post_excerpt": "When the fire is well-established, you can begin to add larger pieces of wood. Hardwoods (birch, maple, hickory, oak, etc.)...", "lab_cycle": 250 , "icon": "icon-news-events" }, { "id": "17907203", "title": "Do I need to condition the BaseCamp PowerPack by plugging it into a laptop like my CampStove?", "tags": "faq_3.-BaseCamp_subcat_startup-&-first-time-use,", "content": "<meta charset='utf-8'>No, this step is not necessary with the BaseCamp Stove. The battery within the Power Pack arrives half-charged so the fan will kick on automatically when burning. During your first fire, Please allow three lights to light up on the battery LED display before charging devices.", "url": "/blogs/faq/17907203-do-i-need-to-condition-the-basecamp-powerpack-by-plugging-it-into-a-laptop-like-my-campstove", "featured_image": "", "post_excerpt": "No, this step is not necessary with the BaseCamp Stove. The battery within the Power Pack arrives half-charged so the...", "lab_cycle": 300 , "icon": "icon-news-events" }, { "id": "18541943", "title": "Do you have a quick video of the BioLite KettleCharge?", "tags": "faq_4.-KettleCharge,", "content": "<p>Yes we do! Check it out here:</p><p><iframe width='560' height='315' src='//www.youtube.com/embed/KJDX9TPImiA' frameborder='0' allowfullscreen=''></iframe></p>", "url": "/blogs/faq/18541943-do-you-have-a-quick-video-of-the-biolite-kettlecharge", "featured_image": "", "post_excerpt": "Yes we do! Check it out here:", "lab_cycle": 330 , "icon": "icon-news-events" }, { "id": "18660519", "title": "How long does the battery last in your Power Packs?", "tags": "faq_1.-Popular-FAQs,", "content": "<meta charset='utf-8'><p>Our Power Packs contain lithium ion batteries that are designed for years of use when maintained properly. When used regularly, the fire will charge the lithium ion battery for thousands of cycles of use – please contact BioLite if you think your battery needs to be changed beyond normal wear and tear.</p>", "url": "/blogs/faq/18660519-how-long-does-the-battery-last-in-your-power-packs", "featured_image": "", "post_excerpt": "Our Power Packs contain lithium ion batteries that are designed for years of use when maintained properly. When used regularly, the fire...", "lab_cycle": 420 , "icon": "icon-news-events" }, { "id": "18660503", "title": "Can I use charcoal in the BioLite CampStove or BaseCamp?", "tags": "faq_1.-Popular-FAQs,", "content": "<meta charset='utf-8'><div class='supp_question'><div class='answer'><meta charset='utf-8'><div class='supp_question'><div class='answer'><p>You can, but we do not recommend it as an ideal fuel source.</p><p>Charcoal will glow like embers but will not promote complete combustion and you'll be left with a lot of leftover ash and mass at the end of your burn. If you are looking for a standby fuel to have on-hand for your CampStove, we recommend wood pellets or wood chips which you can find easily at your local home improvement store. For your BaseCamp, a split piece of firewood works great. </p><p> </p></div></div><div class='supp_question'></div></div></div><div class='supp_question'></div>", "url": "/blogs/faq/18660503-can-i-use-charcoal-in-the-biolite-campstove-or-basecamp", "featured_image": "", "post_excerpt": "You can, but we do not recommend it as an ideal fuel source. Charcoal will glow like embers but will...", "lab_cycle": 250 , "icon": "icon-news-events" }, { "id": "18659551", "title": "Is the HomeStove available for purchase?", "tags": "faq_1.-Popular-FAQs,", "content": "<meta charset='utf-8'><div class='supp_question'><div class='answer'><p>The HomeStove is currently not available for individual retail purchase.</p><p>Our HomeStove commercial distribution is focused on bringing it to families living in energy poverty across India and Sub-Saharan Africa. You can learn more about our work, and your impact through supporting BioLite, <a href='/pages/mission'>here</a>.</p><p>In 2014 we launched the <a href='/products/biolite-basecamp' title='BioLite BaseCamp Inspired by the BioLite HomeStove'>BioLite BaseCamp</a>, a large-format stove and grill that shares the same body as the HomeStove but with a few key design changes optimizing it for outdoor recreation. This is available for purchase!</p></div></div><div class='supp_question'></div>", "url": "/blogs/faq/18659551-is-the-homestove-available-for-purchase", "featured_image": "", "post_excerpt": "The HomeStove is currently not available for individual retail purchase. Our HomeStove commercial distribution is focused on bringing it to families...", "lab_cycle": 300 , "icon": "icon-news-events" }, { "id": "18652699", "title": "What devices do BioLite products charge? How quickly?", "tags": "faq_1.-Popular-FAQs,", "content": "<p>BioLite products are compatible with most devices that can be charged through a standard USB port. This includes cell phones, smartphones, GPS, LED flashlights, headlamps, and rechargeable battery packs, among other devices. Please note that not all manufacturer’s products may be included. We also recommend using your devices' original charging cord for optimal performance.</p><p>Please visit our <a href='/products' title='BioLite Shop Page for Tech Specs'>product pages</a> for tech specs and charging times for each product.</p>", "url": "/blogs/faq/18652699-what-devices-do-biolite-products-charge-how-quickly", "featured_image": "", "post_excerpt": "BioLite products are compatible with most devices that can be charged through a standard USB port. This includes cell phones,...", "lab_cycle": 330 , "icon": "icon-news-events" }, { "id": "17826231", "title": "How can I tell if my device is compatible?", "tags": "faq_1.-Popular-FAQs,", "content": "<meta charset='utf-8'><p><span>Check out this video from one of our engineers on a quick way to evaluate compatibility:</span><iframe width='560' height='315' src='https://www.youtube.com/embed/6_gCmPnI1qY' frameborder='0' allowfullscreen=''></iframe></p><p>If you have any questions about a particular device, please <a href='http://biolitestove.com/pages/contact' target='_blank' title='Contact BioLite Support Team'>give us a shout</a>.</p>", "url": "/blogs/faq/17826231-how-can-i-tell-if-my-device-is-compatible", "featured_image": "", "post_excerpt": "Check out this video from one of our engineers on a quick way to evaluate compatibility: If you have any questions...", "lab_cycle": 420 , "icon": "icon-news-events" }, { "id": "18682515", "title": "What is BioLite's warranty policy?", "tags": "faq_8.-orders-&-shipping,", "content": "<p>Please check out our <a href='http://biolite-2.myshopify.com/pages/warranty' target='_blank' title='BioLite Warranty Policy Page'>warranty page</a> for full details.</p><p>You'll note that at the top of this page we have a warranty registration form. We strongly recommend registering your products. This helps for faster response times with our Customer Service team when troubleshooting any issues or inquiries about your device.</p>", "url": "/blogs/faq/18682515-what-is-biolites-warranty-policy", "featured_image": "", "post_excerpt": "Please check out our warranty page for full details. You'll note that at the top of this page we have...", "lab_cycle": 250 , "icon": "icon-news-events" }, { "id": "18682511", "title": "What is BioLite's refund & return policy?", "tags": "faq_8.-orders-&-shipping,", "content": "<meta charset='utf-8'><div><meta charset='utf-8'><p>We want to ensure that you have a great experience with your BioLite products. Our support team is here to help you answer any questions and troubleshoot any issues. </p></div><div>1. Returns are available only for customers that purchased directly from Biolitestove.com.</div><div>2. Customers can request a return within 30 days of the order being <i>delivered</i>. </div><div>3. We do not offer exchanges, only refunds on returns. Customers who wish to exchange may purchase their desired product as a separate order before or after we refund the original item return. </div><div>4. Products must be completely unused with the packaging, manuals and any accessories intact and included with the return shipment. Any used products or missing items will result in the return being declined.</div><div></div><div></div>", "url": "/blogs/faq/18682511-what-is-biolites-refund-return-policy", "featured_image": "", "post_excerpt": "We want to ensure that you have a great experience with your BioLite products. Our support team is here to...", "lab_cycle": 300 , "icon": "icon-news-events" }, {"title": "","tags": "","content": "", "featured_image": "", "post_excerpt": ""} ] }