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What's new at the BioLite Shop?

Check out our preview page of the 2016 Energy Ecosystem and learn about our newest additions in off-grid cooking, charging, and lighting.

What is the difference between the CookStove and the CampStove?

The BioLite CookStove, new in 2016, is a streamlined wood-burning camping stove, perfect for those who aren't looking for external power generation but want to leave the gas canisters behind and cook on wood. The BioLite CookStove features a USB-rechargeable power pack to control its airflow system while the BioLite CampStove features a thermoelectric generator to produce its own power. They are both compatible with all BioLite cooking accessories - to learn more, check out the 'Compare' tab on the CookStove product page.

What is the difference between the SolarPanel 5 and the SolarPanel 5+?

The SolarPanel 5+ has a 2200mAh onboard battery which can store energy for later. It is also USB-rechargeable if you want to charge the panel before you head out into the sun! The SolarPanel 5 does not have an onboard battery, so it only charges your device if it is in the sun.

My PowerLight or PowerLight Mini cycles through lighting modes then shuts off – what's happening?

Your light is in demo mode. Your light comes pre-programmed to quickly showcase all its lighting features so you can try it in-stores without running down the battery. To disable demo mode, press the power button down for ten seconds or plug your light into a USB charge-in source.

How do I clean my BioLite Stove?

BaseCamp: You can use a damp rag to clean around the Power Pack. Do not attempt to detach it from the stove body. As with any electronic device, never pour water on it directly. CampStove & CookStove: Power module: Remove the plastic power module from the fuel chamber and wipe it down with a damp cloth with soap and water. DO NOT submerge the power module in water or get it excessively wet. Fuel chamber: Wipe out with a nylon brush as needed. The pot stand at the top of the fuel chamber can be wiped off with a damp cloth and dried well. The fuel chamber can also be washed in a dishwasher. Dry very thoroughly.

Can I use charcoal in the BioLite CampStove, CookStove or BaseCamp?

You can, but we do not recommend it as an ideal fuel source. Charcoal will glow like embers but will not promote complete combustion and you'll be left with a lot of leftover ash and mass at the end of your burn. If you are looking for a standby fuel to have on-hand for your CampStove, we recommend wood pellets or wood chips which you can find easily at your local home improvement store. For your BaseCamp, a split piece of firewood works great.

Do you ship internationally? What countries?

Yes, we ship internationally and to all countries. Please place your order through our shop and follow the prompts to successfully ship your purchase to your desired location.

Is the HomeStove available for purchase?

The HomeStove is currently not available for individual retail purchase. Our HomeStove commercial distribution is focused on bringing it to families living in energy poverty across India and Sub-Saharan Africa. You can learn more about our work, and your impact through supporting BioLite, here. In 2014 we launched the BioLite BaseCamp, a large-format stove and grill that shares the same body as the HomeStove but with a few key design changes optimizing it for outdoor recreation. This is available for purchase.

I don’t really go camping- can BioLite work for me?

BioLite is more than just camping – beyond the additions of tailgating or a portable bonfire, we’re also a great resource for emergency readiness. With BioLite, you can stay charged when power lines are down or purify water in a snap.

I did not find the answer to my question, how can I reach you?

We have lots of other FAQs in our expanded section (See right-hand bar) that can direct you to a variety of categories. We have answers for everything from how to properly clean a CampStove to how to share stories of your own with BioLite. Please help us manage email volume by visiting the rest of our FAQ section before sending a message to the BioLite Support Team. if you have an inquiry that has not been addressed, we will be more than happy to answer.

Stoves

Which stove is right for me?

BioLite offers three stoves, the CampStove, the CookStove, and the BaseCamp. The CampStove and the BaseCamp house a thermoelectric generator inside their orange Power Packs. Long story short, they can charge your phone (and any other USB-compatible devices you want to charge). The BaseCamp is your best bet it you are cooking for a crowd. As our biggest stove, it can fit 8 burgers on its grill. It’s a great stove to take tailgating, take to the beach, or for a family camping trip. If it’s just you and a friend, the CampStove is perfect for keeping you well charged and well fed! The CookStove, new in 2016, is a streamlined wood-burning camping stove, perfect for those who aren't looking for external power generation but want to leave the gas canisters behind and cook on wood. It contains a rechargeable Lithium Ion battery, which, when fully charged, provides up to 30 hours of cook time.

How does the CampStove work?

The BioLite CampStove uses a small internal fan to create airflow, which, in conjunction with our uniquely designed fuel chamber, creates an ultra-efficient fire with highly improved combustion. The heat generated by the fire is converted into electricity in our Power Module which automatically recharges the lithium ion starter battery which, much like a car, kick starts the fan at the very beginning of your fire. Surplus electricity powers a USB outlet allowing you to charge small electronic devices.

How long does the fire need to burn before the CampStove can charge my device?

On average, it may take 5-10 minutes before it’s ready to charge. It will take a little longer if you’ve recently been charging other devices, or if you haven’t properly conditioned the battery before your first use.

How long does it take the CampStove to charge my device?

The CampStove is compatible with most devices that can be charged through a standard USB port. This includes cell phones, smartphones, MP3 players, LED flashlights, headlamps, and rechargeable battery packs, among other devices. Please note that not all manufacturer’s products may be included. Charging times vary by device, as well as by the strength of the fire and other variables like outside temperature. For an Apple iPhone 4S (2G), 20 minutes of charging with a strong fire can provide you with 60 minutes of talk time.

How long does the battery last in the CampStove?

Our Power Packs contain lithium ion batteries that are designed for years of use when maintained properly. When used regularly, the fire will charge the lithium ion battery for thousands of cycles of use – please contact BioLite if you think your battery needs to be changed beyond normal wear and tear.

Do I need to condition the CampStove PowerPack?

Like a car, your BioLite CampStove contains a battery to aid in easy startup. Before first use, it is recommended that you charge the battery with an external power source. If the stove is unused for more than six months, repeat these steps to ensure your stove’s battery is properly charged. 1. Using the included double ended USB cable, connect the USB port on the CampStove Power Module to a USB charging port (on a computer, laptop, USB wall charger, etc). 2. The light around the USB port on the Power Module will flash orange while charging. 3. The light will stop flashing and become solid orange when the battery is ready for first use. (May take up to 2 hours.)

Why will the HI speed on my CampStove not turn on?

This is normal at the beginning of your fire. The HI setting on your fan will not turn on until a hotter fire has developed as the higher speed can blow out a weak flame. If you have been running a large flamed fire for at least ten minutes and the HI setting will still not turn on, contact BioLite.

What is the difference between the CookStove and the CampStove?

The BioLite CookStove, new in 2016, is a streamlined wood-burning camping stove, perfect for those who aren't looking for external power generation but want to leave the gas canisters behind and cook on wood. The BioLite CookStove features a USB-rechargeable power pack to control its airflow system while the BioLite CampStove features a thermoelectric generator to produce its own power. They are both compatible with all BioLite cooking accessories - to learn more, check out the 'Compare' tab on the CookStove product page.

How long does the battery last in my CookStove?

When fully charged, the CookStove battery can power the fan for approximately 30 hours, the perfect amount of time for a few days off the grid.

Do I need to condition the battery of the CookStove?

No, the battery of the CookStove does not need to be conditioned. The CookStove does not have a Thermoelectric Generator. It has an internal battery that is used to power the fan. Your CookStove will arrive with the battery partially charged, but we strongly recommend you fully charge the Battery Pack prior to your first outing. 1. Use the included USB cord and plug into an external power source. The port is located at the bottom of your Battery Pack. 2. The LEDs on left will light up and indicated battery levels. The top LED will flash to indicate charging has begun. 3. When all four LEDS are lit and the top light is slid, charging is complete. From an empty battery this will take about 2 hours.

How should I position the CampStove or CookStove if it’s windy?

If it’s windy, position the stove so the flame is blowing over the stainless steel fuel chamber away from the plastic power module.

How do I start a fire in the CookStove or CampStove fuel chamber?

Make sure your stove is on level ground away from any overhanging branches. Clear away dry brush on the ground around the stove. Have water handy in case of accident. Place small, dry fuel in Fuel Chamber; pack loosely and do not block air jets. Light the fuel using a long match. See BioLiteEnergy.com/instructions for fire building and fuel-gathering tips.

What type of cookware should I use with the CookStove and CampStove?

Choose pots and pans that are no more than 10' inches in diameter and no more than 8 pounds when fully loaded. Any metal cookware (aluminum, stainless steel, titanium) will work with your stove. Be sure to also check out the BioLite KettlePot and BioLite Portable Grill, two accessories from BioLite specifically designed to work perfectly with the CampStove.

How long will it take to boil water in my CampStove or CookStove?

The time to boil will depend on the heat of the fire you’ve built. With a typical fire, 1 liter of water can reach a boil in less than 5 minutes.

When can I pack the Power Module inside the Fuel Chamber?

For the CookStove, wait until the fuel chamber is cool before storing the power module inside. This is necessary to protect the plastic from heat. The CampStove has smart logic built in so that the fan stays on until it has cooled down sufficiently. When the fan turns off on its own, that is a good sign you can nest the product.

Do I need to condition the BaseCamp PowerPack?

No, this step is not necessary with the BaseCamp Stove. The battery within the Power Pack arrives half-charged so the fan will kick on automatically when burning. During your first fire, Please allow three lights to light up on the battery LED display before charging devices.

How do I start the fire in the BaseCamp burn chamber?

Ever started a small campfire? Then you’re off to a good start. We recommend using small pieces of kindling and some fire starters (included with BaseCamp) to get a nice flame going. Then, work your way up to bigger pieces of wood as your fire grows.

Does the BaseCamp work with non-BioLite cookware?

Yes! You can use the BaseCamp with your own cookware, kettles and devices. It is not limited to the BioLite Product family.

Can I use charcoal in the BioLite CampStove, CookStove or BaseCamp?

You can, but we do not recommend it as an ideal fuel source. Charcoal will glow like embers but will not promote complete combustion and you'll be left with a lot of leftover ash and mass at the end of your burn. If you are looking for a standby fuel to have on-hand for your CampStove, we recommend wood pellets or wood chips which you can find easily at your local home improvement store. For your BaseCamp, a split piece of firewood works great.

What kind of fuel can I use?

The BioLite BaseCamp, CampStove, and CookStove’s are designed to burn solid biomass only: sticks, twigs, firewood, pinecones, wood chunks, etc. Like any fire, a good fuel source is the key to starting it correctly and keeping it going easily. You want to make sure you have good dry fuel. We do not recommend using charcoal. The stoves are specifically optimized to burn wood. The force-draft fan-assisted technology creates a really strong biomass-fueled fire by creating very high temperatures and improving overall combustion. You can technically use charcoal but you'll be left with a lot of ash (way more than if you were using wood) at the end of your fire.

How should I stop the fire?

Let the fire burn down to cold ash. Dig a small hole for the ashes, and pour water over them before covering with dirt.

Can I use a BioLite stove in the rain?

All of our stoves can be used in damp environments and light rain, but should not be used in heavy rain. Exposure to water can damage the stove's electronics located in the Power Pack.

Can I use my BioLite stove indoors?

No. The stoves are intended for outdoor use only.

How do I clean my BioLite Stove?

BaseCamp: You can use a damp rag to clean around the Power Pack. Do not attempt to detach it from the stove body. As with any electronic device, never pour water on it directly. CampStove & CookStove: Power module: Remove the plastic power module from the fuel chamber and wipe it down with a damp cloth with soap and water. DO NOT submerge the power module in water or get it excessively wet. Fuel chamber: Wipe out with a nylon brush as needed. The pot stand at the top of the fuel chamber can be wiped off with a damp cloth and dried well. The fuel chamber can also be washed in a dishwasher. Dry very thoroughly.

Accessories

Is the Portable Grill really portable? What is the size and weight?

Yes, it's portable! With the legs folded, the BioLite Portable Grill packs down to 3.5 inches tall by 12 inches wide and weighs only 1.9 pounds. Combined with the CampStove, that puts your whole system around 4 pounds - as a frame of reference, most tabletop grills weigh anywhere from 8-20 pounds on their own, not including the charcoal or propane you'd need to carry.

How does the Portable Grill work?

Sitting directly on top of the BioLite CampStove burn chamber, the Fuel Intake Lid from the BioLite Portable Grill allows you to directly feed the fire while continuing to cook your food. Close the lid and the flames are spread up through the grill body. The vortex flame of the CampStove creates three temperature zones (HI, MED, LO) satisfying any typical grilling need. You can see more about the component parts on the Portable Grill Product Page.

How do I add wood to the fire while I'm cooking on the Portable Grill?

All you need to do is lift the lid (careful, it will be hot!) and put wood in the chimney. Close the lid and the flames will be spread throughout the grill body.

Can I put small pots and pans directly on top of the Portable Grill?

The BioLite Portable Grill is designed to have only food placed directly on top of the grill. Pots and pans may cause damage to the grill, so proceed at your own discretion as it may void your warranty.

Can the Portable Grill be used with other fires or heat sources?

No, the BioLite Portable Grill is intended for use with the BioLite CampStove only. Improper usage can result in damage to the product or personal injury. (don't do it!)

Where do drippings go if I'm cooking meat?

The BioLite Portable Grill is designed to sit directly in the CampStove Fuel Chamber - thanks to the sloped Grill Body, drippings run down and burn off in CampStove fire. As with any grill, please use caution when cooking fatty foods as these can result in flare ups.

My Grill isn't shiny any more. Is that normal?

It is absolutely normal for discoloration to occur after using the BioLite Portable Grill. This is due to exposing the materials to extreme heat differentials; it will not affect the performance of the grill at all. To minimize oxidation, always dry the Grill thoroughly after cleaning and keep the Plastic Cover on when not in use.

How do I clean the Portable Grill?

The Grill body, Flame Spreader, and Grill Grate can be cleaned with warm soap and water. Dry immediately after cleaning. If necessary, use a scouring sponge for stubborn grease. Store in dry area and keep Plastic Travel Cover on when not in use.

Can I use the KettlePot and Portable Grill at the same time?

We don't recommend it. While both the KettlePot and Portable Grill are designed to work with the BioLite CampStove, they must be used separately for optimal operation. If you try to use both at the same time on the CampStove, you may end up not providing enough heat to either device.

Does the KettlePot attach to the CampStove and CookStove?

The BioLite KettlePot is designed to sit on top of the CampStove and CookStove with a stablizing center ring, but does not physically attach to the stove itself. This facilitates easy removal and re-fueling when necessary

Can the KettlePot be used on other stoves?

Yes. The KettlePot has been designed to work seamlessly with the BioLite CampStove, but it can be used with other stoves. Please assess the stability of your non-BioLite Stove before use.

What is the StickSnapper?

The StickSnapper is a lightweight multi-tool to snap tough sticks and open bottles. It provides the perfect leverage to snap sticks in a cinch!

What are the benefits of using BioFuel Pellets?

Our pellets are a premium blend of food-safe hardwoods. Hardwood burns much slower and more efficiently than other natural biofuels. It lasts longer, so you won’t have to be frequently adding sticks. A single bag provides 2 hours of cooking time with minimal refueling, the equivalent of 2 gas canisters.

Lighting

What is included with the NanoGrid?

The NanoGrid comes with [1] PowerLight, [1] Set of SiteLights (2 individual lights), [1] Micro USB charge-in cable, and an instruction manual.

How big is the PowerLight battery?

The PowerLight has a 4400mAh lithium-ion battery inside. This can refill 2-3 smartphones, depending on your model.

How long does the battery last in my PowerLight?

The PowerLight will last for about 6 ½ hours on high, and up to 72 hours on low.

What is the difference between the PowerLight and the PowerLight Mini?

The PowerLight has a 4400mAh rechargeable battery, which provides up to 72 hours of light or 2-3 smartphone charges. The PowerLight is part of the NanoGrid and can be used with SiteLights. It has 2 lighting modes (lantern and flashlight) and an S-Hook to easily hang it from your tent. The PowerLight Mini is a clippable lantern for on-the-go power and light. It offers 4 lighting modes; White Lantern, Point Light, Red Night Vision, Red Strobe and White Strobe. It’s a headlamp, bike light, and lantern all in one compact form. The 1350mAh rechargeable battery provides up to 52 hours of light or a backup boost to your phone.

How many lighting modes does the PowerLight Mini have?

The PowerLight Mini has 4 lighting modes; White Lantern, Red Night Vision, Red/White Strobe, and White Point.

Can I use SiteLights with my PowerLight Mini?

No, the PowerLight Mini does not support SiteLights.

How big is the PowerLight Mini battery?

The PowerLight Mini has a 1350mAh lithium-ion battery inside. This can give your smartphone about a 50% boost, depending on your model.

How long does the battery last in my PowerLight Mini?

The PowerLight Mini will last about 5 hours on a high light setting, and up to 52 hours on a low light setting.

How do I mount the PowerLight Mini onto my bike?

[1] ​Slide the black clamp onto the handlebar or seat post of your bike. Line the interior with the included rubber shims to customize the fit. [2] ​When clamp is secure, use a phillips head screwdriver (not included) to attach the rectangular mount to the clamp. [3] ​The PowerLight Mini clip stand clips into the mount. To remove the PowerLight Mini from the bike mount, push the lever.

My PowerLight or PowerLight Mini cycles through lighting modes then shuts off – what's happening?

Your light is in demo mode. Your light comes pre-programmed to quickly showcase all its lighting features so you can try it in-stores without running down the battery. To disable demo mode, press the power button down for ten seconds or plug your light into a USB charge-in source.

How do I clean my light?

You can use a damp rag to clean any dirt from the PowerLight Mini, PowerLight, or SiteLights. As with any electronic device, never pour water on it directly or submerge the product in water.

Solar and KettleCharge

What is the difference between the SolarPanel 5 and the SolarPanel 5+?

The SolarPanel 5+ has a 2200mAh onboard battery which can store energy for later. It is also USB-rechargeable if you want to charge the panel before you head out into the sun! The SolarPanel 5 does not have an onboard battery, so it only charges your device if it is in the sun.

How big is the battery in the SolarPanel 5+?

The SolarPanel 5+ has a 2200mAh lithium-ion battery inside. This can charge your smartphone up to two times, depending on your model.

Will the SolarPanel 5/5+ charge if it is cloudy out?

The SolarPanel 5 comes equipped with a unique function called auto-reconnect. If a cloud passes over the sun, disrupting your charge, the SolarPanel will automatically reconnect once the cloud goes away. If it is very cloudy out, with no sun, the Solar Panel will not charge. The SolarPanel 5+ will continue charging your device via its onboard battery, so if there is power in the battery, it will continue to charge in cloudy conditions.

Can the SolarPanel 5 or 5+ be daisy-chained?

No, the SolarPanel 5 and the SolarPanel 5+ are not chainable.

I placed my SolarPanel on my car’s dashboard to capture sun, but it’s not generating power. Why?

Glass blocks some solar energy. If there's a glass layer over a solar panel, it has to be a special variety known as low iron glass, and windshield glass is not the same. However, if you are trying to charge in your car, the more likely culprit is the heat inside the car. Solar panels get less efficient as they heat up (part of our reason for designing the panel to be very thin). If it's in an enclosed space like a car with nowhere for the heat to escape, that could slow things down considerably.

How do I clean my SolarPanel 5 or SolarPanel 5+?

Simply wipe away the dirt with a damp cloth. The Solar Panel 5+ is weather resistant. Do not leave out in rain for prolonged period of time and do not submerge in water.

What's the best way to produce electricity on the KettleCharge?

Fill the KettleCharge with cold water and place it over a strong concentrated flame. It's all about getting a strong heat transfer from your hot surface. Things like gas burners, backpacking stoves, or the BioLIte CampStove work excellently, while more dispersed surfaces like a hot plate or electric range work less well.

Can you charge the Power Handle via USB like the CampStove?

Yes, you can, but this is not required. You should do this only if the battery in your KettleCharge's handle has been fully discharged and you do not see any LED lights being activated even when you place over a heat source. Plug the double-sided USB cord (found with your CampStove) into the power handle and your computer and charge for 15 minutes max.

Can I use the KettleCharge over a campfire?

No. The KettleCharge is to be used over concentrated, controlled flames only. NEVER use over an open fire. Really, do not do it.

When does the KettleCharge begin to produce power?

You'll be able to tell by the battery LEDs located on the left hand side of the power handle. Fill it with water, place it over a strong flame, and electricity generation will begin within minutes. If you do not see the LEDs activating and you have it over a strong flame with water inside the body, try re-conditioning the Power Handle with a double-sided USB cord for 15 minutes.

Does the water have to be boiling to produce power?

Nope. The thermoelectric generator is working on of a difference in temperature between your flame and the water, so bringing the water to boil is not necessary for electricity production to begin. In fact, the KettleCharge can still produce the full 10W even when water is at a full boil as the temperature of the water is still much lower than the flame.

Should I let the water boil off if I just want electricity?

We designed it so that when the water is boiling you can still generate 10W -- in fact, when you are starting with super cold water, the device may generate MORE than 10W in the beginning, but we wanted to make sure that we communicated a claim that was achievable with hot water since that's the purpose of a kettle. So, if you bring your water to a boil, you can keep it boiling for as long as you like (just don't go below the MIN FILL line) and generate 10W of continuous power.

What happens if I leave the KettleCharge on heat without water inside?

Leaving the KettleCharge over a flame with no water will damage the product. We have a built in warning system to alert you to low water levels, so stay within earshot of the KettleCharge when in use. Always keep water above the MIN fill line to protect your KettleCharge.

How do you clean the KettleCharge?

The KettleCharge is designed for use with water only. If using the KettleCharge frequently and you would like to descale your kettle, bring the KettleCharge to a boil with water and the juice of one lemon. For the outside of your KettleCharge, wipe down with a damp rag. Never submerge in water.

My KettleCharge stopped working - what can I try?

It may be that a low heat source has ‘tricked’ the unit to stay on for too long after the battery was fully discharged. The good news is, there's a way to fix it by reconditioning the battery located on the power handle: 1) Using a double-sided USB cord, plug the power handle into a charging USB port (your computer works great). If you're a CampStove user, this cord is the yellow cord you use to condition the power module; if you don't own a CampStove or lost the cord, I'm happy to send you one of these cords, please let me know. 2) Keep the power handle plugged in for 15 minutes. This should jumpstart the battery and bring it back to life; you should see the LEDs light up in a sequence. And just like any battery, you want to avoid overcharging -- unplug it at 15 minutes, try not to go beyond that. 3) After that, you should start to see the lights functioning again on the battery side of the LED panel. The unit should work normally, i.e. a button press should wake the unit up, it should respond to heat, etc. The battery will start empty so only 1 battery LED will be showing initially. When you fill with water and place on a stove, the heat side should begin to light up as well -- and your KettleCharge is back in business.

Orders and Shipping

When will my order arrive?

As soon as your item is shipped, you will automatically receive an updated email confirmation that includes a tracking number for your order. Processing usually happens within 48 hours. If items are ever backordered due to high demand, BioLite will communicate updated shipping timelines prior to purchase. If you have specific questions regarding your purchase such as credit card information, personal info changes, etc, please contact us at support@bioliteenergy.com.

Do you ship internationally? What countries?

Yes, we ship internationally and to all countries! Please place your order through our shop and follow the prompts to successfully ship your purchase to your desired location.

Do you offer Free Shipping to Canada?

We have recently opened a warehouse in Canada to lower the cost of import fees, duties and taxes. This has also allowed us to offer free shipping for orders over $75.00* *There is an Over Size Shipping Fee ($20 per Unit for US and Canada) for BaseCamp

What is BioLite’s refund & return policy?

We want to ensure that you have a great experience with your BioLite products. Our support team is here to help you answer any questions and troubleshoot any issues. 1. Returns are available only for customers that purchased directly from Bioliteenergy.com. 2. Customers can request a return within 30 days of the order being delivered. 3. We do not offer exchanges, only refunds on returns. Customers who wish to exchange may purchase their desired product as a separate order before or after we refund the original item return. 4. Products must be completely unused with the packaging, manuals and any accessories intact and included with the return shipment. Any used products or missing items will result in the return being declined.

What is BioLite’s warranty policy?

BioLite offers a 1-year limited warranty. Please check out our warranty page for full details. You'll note that at the top of this page we have a warranty registration form. We strongly recommend registering your products. This helps for faster response times with our Customer Service team when troubleshooting any issues or inquiries about your device.

Emerging Markets

How do Emerging Markets and Outdoor Recreation work together?

As you visit the product pages on our website, click on the Parallel Innovation banners to see more about how our core technologies are commercialized across both outdoor and emerging markets. Our product engineers work on both lines and are dedicated to bringing you the best experience possible. Currently the sales of our Outdoor Recreational division help us do the work we do with HomeStove in developing communities. If you've made a purchase on our site, you can know that you’re helping contribute to clean energy solutions around the world.

I’d like to become a HomeStove partner - what do I do?

BioLite is currently conducting large-scale commercial trials for the HomeStove with predetermined partners in India and Sub-Saharan Africa. At this time we are not looking to retail the HomeStove or partner with additional organizations outside of these commitments, but we will be seeking future partners in the coming years as we scale our distribution in 2014 and beyond. If you or your organization would be interested in partnering with us in the future, please take a moment to fill out this partner form so that we can include you in our database and update you in the months ahead. For smaller distributors and program partners, we would still love to hear from you as we look to scale further in the coming years. Please fill out the above survey so that we can include you in our growing partnership database.

Can I donate a HomeStove?

First off, thank you for your support and your interest in helping us bring clean cooking solutions to communities that need it most. Check out this video on why we do not follow a donation model.

General Inquiries

How did BioLite start?

BioLite started back in 2006 as a side project for founders Alec Drummond and Jonathan Cedar who were inspired to find a better way to design a camping stove. Frustrated by carrying bulky gas canisters and feeling like there was a disconnect between being in the outdoors and using fossil fuels, Jonathan and Alec wanted to find a way to cook with wood, but in a smarter, more efficient way. In 2009, after 3 years of tinkering on the weekends, they had a fully functioning prototype of a wood-burning camping stove and took it to the Ethos Wood Combustion Conference. There, they quickly learned that their technology had the opportunity to achieve much greater impact than they realized; half the planet still cooks on smoky open fires leading to 4 million premature deaths annually. Using the core technology found in the CampStove, Alec and Jonathan bifurcated the business and developed an Emerging Markets division dedicated to designing solutions to alleviate global energy poverty. This took form in The BioLite HomeStove, a forced draft cookstove designed to replace these dangerous indoor fires.

A lot of BioLite products use ‘Thermoelectrics’ - What is that?

BioLite uses a core technology called Thermoelectrics which captures waste heat and converts it into usable electricity. The CampStove, BaseCamp, and HomeStove house a thermoelectric generator inside their orange Power Packs. The heat generated by their fires are converted into electricity which automatically recharges a small lithium ion starter battery, which, much like a car, kick-starts an internal fan. This fan creates airflow, which, in conjunction with our uniquely designed fuel chamber, creates an ultra-efficient and nearly smokeless fire. Surplus electricity generated goes to a USB outlet allowing you to charge small electronic devices. The KettleCharge uses thermoelectrics as well, just with a slightly different configuration. The thermoelectric generator is located on the base of the Kettle and is activated by the presence of a concentrated flame under your KettleCharge. The water in your KettleCharge serves as a heat sink, drawing heat through the TEG and producing 10W of electricity.

I don’t really go camping- can BioLite work for me?

BioLite is more than just camping – beyond the additions of tailgating or a portable bonfire, we’re also a great resource for emergency readiness. With BioLite, you can stay charged when power lines are down or purify water in a snap.

Where can I find instruction manuals?

We have instruction manuals for all of our products. Please find them under the ‘Support’ menu on the bottom of our website or go to www.bioliteenergy.com/pages/product-manuals.

Can I order replacement parts?

We do not offer separate component parts at this time. With proper care and maintenance, your BioLite product is designed to be used for years of use. If you have any questions or issues with your BioLite products, please contact us at support@bioliteenergy.com. If you are within your warranty window you may be eligible for a full product replacement.

Is the HomeStove available for purchase?

The HomeStove is currently not available for individual retail purchase. Our HomeStove commercial distribution is focused on bringing it to families living in energy poverty across India and Sub-Saharan Africa. You can learn more about our work, and your impact through supporting BioLite, here. In 2014 we launched the BioLite BaseCamp, a large-format stove and grill that shares the same body as the HomeStove but with a few key design changes optimizing it for outdoor recreation. This is available for purchase!

I have a BioLite story to share- where do I send it?

We’d love to see it. There are two ways to get your BioLite story published: Option 1 - Instagram Already planning to post your pic to Instagram? Perfect, include the hashtags #BioLite or #EnergyEverywhere with our handle @biolitestove - you may see yourself in a future #ReGram from BioLite! Option 2 - Email Looking to share a longer form story? Please email us photos, links to video, recipes, etc. at stories@bioliteenergy.com. Don’t forget to give us the location and date (month, year) of where you were! This might make its way onto our website or into a BioLite Roundup published on our Facebook page.

I want to work at BioLite- what should I do next?

Awesome! We’re always looking for smart people. Check out our Careers Page for openings and application directions. And since you're already here, here's an insider tip: we really appreciate applicants who take some time to familiarize themselves with our website, our mission, and our latest news.

Is BioLite public? Can I purchase stock in the company?

BioLite is a privately held company. You cannot purchase stock at this time. (But thanks for asking!)

I did not find the answer to my question, how can I reach you?

We have lots of other FAQs in our expanded section (See right-hand bar) that can direct you to a variety of categories. We have answers for everything from how to properly clean a CampStove to how to share stories of your own with BioLite. Please help us manage email volume by visiting the rest of our FAQ section before sending a message to the BioLite Support Team. if you have an inquiry that has not been addressed, we will be more than happy to answer.

Still Have Questions?

If you didn't find answers in our FAQ section, send us a message!
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